Scenario:

Hostage Crisis

Synopsis:

Evil vendor controls platform and data

Our Client:

Pharmaceutical Consulting Agency

Problem:

A global agency contracted a vendor to build, host, and maintain an online marketing platform for a high profile account. Later, the vendor held the agency as hostage, demanding large fees for poor service. The agency couldn’t exit the relationship because the vendor controlled the platform and the data.

Solution:

Unbeknownst to the vendor, we built a custom application to crawl the site and scrape the pages and data. Working with the agency, we built a mirror site that mimicked the look and functionality of the live site. For two months, we nightly scraped the live data and tested it against the mirror site. Then, one quiet weekend, we seamlessly moved the client to the new site.

Epilogue:

The new site was moved to a cloud hosting solution under our client’s account so the agency could never be taken hostage again. Meanwhile, the agency’s client never knew what happened but they did appreciate the new design features and uptick in speed.

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